This has got to be one of the worst Mercury Retrogrades I've seen. It seems particularly to be effecting machines - computers and cell phones. Lost, strayed, or stolen, or crashing -- they are taking a hit.
So take it easy and give people a chance to communicate, and then RE-communicate.
Speaking of that, I lost my cell phone, so called to inform the company. I asked about getting a new one. At the end of the call I was asked to take a survey. They asked some very good questions.
The first one was, did the representative take ownership of your problem.
The second one was, did the representative treat you with respect.
Two good things to keep in mind!!
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