Sunday, May 24, 2009

The Concierge

APPROACHING THE CONCIERGE DESK FOR HELP

I love concierges. I wish they were everywhere, don't you? I think of what I do as kind of being a concierge. I help people find their path, give directions, point out signposts, point out obstacles and routes around them. You can learn so much by having your natal chart or spiritual life purpose chart done, or in a reading.

ABOUT CONCIERFES

Mr. Bladewell, at the Capthorne in London, was terrific. They took me to the wrong hotel, which I learned at 11 pm at night, after 15 hours air travel, and by the time I got to the Capthorne, I was so grateful to see his smiling face. He picked up the phone, and wouldn't take "no" for an answer. He made sure the tour bus would come for me in the morning, found me an adapter for my hotel room, showed me where I could eat at midnight, got a box breakfast for me for the morning, and got me a refund for the cab fare over there.

Xavier, at the Barcelona Hotel was also outstanding. He did not know the word "no." The only things he knew how to say were "Yes," and "Yes, I can do that for you." Fantastic!

I queued up in line, and while I was there, he found an Internet site for someone, changed a plane ticket, fixed a hotel overcharge, ran upstairs with me to personally fix my hotel safe, got Flamenco tickets for someone, hailed a cab, got a group of strangers together to share cab fare somewhere, ordered a pizza, recommended a spy, gave directions, handed out maps (always had the right one right there), rebooted the computer, asked someone not to butt in line, and spoke 3 languages.

It's a great concept. I think it's essential in today's world.

In fact, it's spreading. I went to buy my new cell phone yesterday, and there's nothing wrong with the cell phone business. The store was mobbed, and my head was mobbed with thoughts of - learn new cell phone, reprogram numbers, sim card, fuss and bother.

I was met at the door by a smiling young man who said, "What do you need today? Let me get you to the right person." What a relief!

Most important, is the helpful attitude. Their job is to help people, and they love their work.

I love my work too. Let me be your astrologer, psychic and concierge. Call me at 817-734-1471, or email me at sdunn@susandunn.cc .

I am moving to the D. C. area the first of June. If you're in the area, let's get acquainted.

CURRENT MOON


No comments: